Professional Services

Are you looking for assistance with the first time setup of Spambrella? Your dedicated internal security account manager will be able to assist you with all initial best-practice configuration settings. If you would prefer or require a fully managed setup, our team of cybersecurity experts is on hand to assist you. Please contact support in all cases where help would enable you to onboard more pain-free.

Fully Managed Service:

• Dedicated technical engineer and project manager
  Responsible for gathering customer information and documentation; and proactive progress monitoring.
• Configuration and transition planning
  Project initiation workshop; definition of roles and responsibilities; establishment of objectives; current email services review and migration plan to Spambrella; establishment of project timescales and deadlines.
• Spambrella account setup – Handover
  Baseline and best practices policies; the transition of existing policies from existing email security solutions; policy testing and verification; administrator handover.

Many of our customers do not have the internal resource or simply prefer to outsource setup. Spambrella email security professional services experts assist customers and partners daily with a number of professional services including full hand-holding setup performed remotely with a screen share.

Spambrella create and run through our specially designed checklist that guarantees a successful email security migration path no matter the system you are currently using. During the installation, we like to make sure that your in house IT team is aware of exactly what is going on at all times. We are happy to provide on the job product training for them to further their experience managing Spambrella policies and features.

We also provide full Microsoft Exchange, Office 365, G-Suite, consultancy, and engineer services. Some of our largest customers rely on our engineers to routinely remote access and check on mail service health.

Our fully managed package provides a comprehensive support service at an affordable one-off managed setup charge. We have transparent service contract arrangements, so there are no sudden additions.

Spambrella Training

The migration to Spambrella can also act as a training session for sysadmins or email administrators. Setup takes less than 2 hours for inbound mail-flow. Set up a meeting today to discuss your options. Your dedicated account manager will also be able to assist with any immediate interface discussions, feature enhancements suggestions or roadmap queries.