Securence Is Shutting Down: What Customers Need to Know — and Where to Go Next

If you rely on Securence for email filtering, hosted Exchange, or continuity services, it’s time to start planning your exit. Securence’s parent company, US Internet (USI), has confirmed it is retiring all Securence products, with a hard cutoff date of Wednesday, November 11, 2026.

Why Securence Is Closing

The decision traces back to a corporate shift rather than a sudden collapse. USI joined the Metronet family last year, and as part of that integration, the company is narrowing its focus to fiber internet, voice, and network connectivity — its core business. Everything outside that lane, including the full Securence product line, is being wound down.

According to the customer notice USI sent out, the following services are affected:

Securence email services:

• Standard Email / POP / IMAP
• Hosted Exchange Mail
• Email filtering — inbound, outbound, mail continuity, archiving, and Cyphermail encryption

Other USI hosting and infrastructure services:

• Web hosting, SSL certificates, domain registration, and DNS hosting
• Managed database services
• Backup storage and VMware server hosting
• Managed firewall services
• @usinternet.com and @usiwireless.com email addresses

All of it disappears after November 11, 2026. Notably, this announcement also comes on the heels of a significant, prolonged outage that left customers unable to manage their accounts or release quarantined mail for an extended stretch — a reminder that reliability issues often precede these kinds of corporate wind-downs.

USI has said it will support customers through the transition and has published migration resources at securence.com/migrate and usinternet.com/migrate. But “advance notice” and “support” aren’t the same as a plan — and the responsibility for actually moving mail flow, filtering rules, archives, and continuity services to a new provider falls squarely on each customer’s IT team.

What This Means for You

If your organization uses any Securence product, doing nothing is not an option. Email filtering isn’t a “nice to have” — it’s the layer standing between your inbox and phishing, malware, and business email compromise. Losing it abruptly, or scrambling to replace it in the final weeks before the cutoff, is a real operational and security risk.

The good news: this is a well-telegraphed shutdown with a fixed date nearly a year out, which gives you real runway to choose a replacement deliberately rather than in a panic. The key is not to wait until October 2026 to start.

A Strong Alternative: Spambrella

For organizations looking for a like-for-like — or better — replacement, Spambrella has emerged as one of the go-to options for Securence customers making the switch, and for good reason.

Feature parity and beyond. Spambrella offers the same core categories Securence customers depend on: inbound and outbound spam and malware filtering, email continuity in the event of an outage, long-term archiving, and encryption for sensitive communications. For teams running Microsoft 365 or hosted Exchange, Spambrella layers cleanly on top, adding advanced threat protection without disrupting existing mail flow.

Migration support built for this exact situation. Spambrella has set up a dedicated process specifically to help Securence customers move over before the November 11 deadline. Their team works directly with your admins to map existing filtering rules, whitelist/blacklist configurations, and continuity settings so nothing falls through the cracks during cutover — the goal is a transition that’s boring in the best possible way.

Special commercial terms for Securence customers. Beyond the technical migration assistance, Spambrella has structured special pricing arrangements specifically for organizations coming over from Securence. This isn’t just a feature-for-feature swap — it’s designed to make the switch a net positive commercially, not merely a lateral move forced by someone else’s business decision.

Don’t Wait for the Deadline to Sneak Up

November 11, 2026 will arrive faster than it feels like it will right now. Between now and then, every Securence customer needs to:

1. Inventory what you’re actually using — filtering, continuity, archiving, hosted Exchange, encryption — since not every account uses every service.
2. Start migration conversations early. Vendors offering hands-on transition support, like Spambrella, can move faster and with fewer surprises the earlier they’re engaged.
3. Test before you cut over fully. A phased migration, run in parallel with your existing Securence filtering, reduces risk versus a last-minute rip-and-replace.

Securence built a reputation over more than two decades as a reliable, affordable email security provider. Its closure isn’t a reflection on the product so much as a strategic pivot at the parent company level — but for customers, the practical reality is the same: it’s time to move. Providers like Spambrella, with dedicated Securence migration paths and preferential pricing for switchers, make that transition considerably less painful than going it alone.

Time to get in touch:

You can contact the sales department directly by emailing sales@spambrella.com or by visiting the Request a Free Trial page to set up a 30-day evaluation or request custom pricing quotes.