Knowledge Base
Search our knowledge base or browse categories below to find answers to your questions
Email Security
Admin Topics
120 ArticlesAdministrative guides for setting up, securing, and managing your Email Security platform, including mail flow, domains, users, policies, integrations, logs, and compliance.
User Topics
16 ArticlesEnd-user guides for using Email Security features, including quarantine, encryption, alerts, emergency inbox, sender lists, spam settings, message logs, and account profile options.
Other Resources
144 ArticlesAdditional reference articles covering users, account management, anti-spam, anti-virus, APIs, troubleshooting, Office 365, URL Defense, legal topics, and platform FAQs.
Security Awareness
Setup
29 ArticlesSetup guides for activating your service and synchronizing users, including import options and safelisting instructions for Security Awareness Training platforms.
Educate
71 ArticlesGuides for managing Security Awareness training and phishing campaigns, including templates, assignments, safelisting, campaign issues, user events, reporting, and troubleshooting.
Measure
12 ArticlesGuides for measuring phishing simulation results, including campaign reports, user activity, raw CSV exports, geographic data, endpoint reports, and training report cards.
Popular Articles
Set-up for Success: What to Do Prior to Mail Flow Cutover 
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